Program Manager

JOB BRIEF
The Program Manager will manage the programmatic activities of USIP’s work in Pakistan under the USIP IAAs’ with State CT, DRL, and USAID. S/he will be a member of USIP’s Asia Center team. This position reports to the Senior Program Director based in Islamabad (IBO) and will work in coordination with other members of the Asia Center team in DC as required.
RESPONSIBILITIES
Program Management

  • Provide effective management support for the successful design and implementation of USIP programming in Pakistan.
  • Regularly travel to the field to monitor and evaluate progress of USIP grantees in Pakistan to help improve program implementation based on lessons learned in the field.
  • Consolidate and share results that emerge from projects funded by USIP with USIP staff in DC and other key stakeholders.
  • Develop documentation on lessons learned for internal use by The Asia Center on program successes, failures, and best practices.
  • Work with USIP grantees and other partners to understand and comply with USIP grants and contractual policies and procedures including but not limited to monitoring of budgets, deliverables, and key program activities.
  • Assist in the capacity building of USIP partners.
  • Organize and maintain project documentation including reports, contracts, invoices, etc.
  • Track project activities for all ongoing field-based projects to coordinate project monitoring.
  • Track and assign tasks to IBO staff to ensure timely resolution of outstanding issues.
  • Track and maintain a database of applications that are under consideration.
  • Maintain a list of IBO contacts including USIP’s Salesforce contact management system.
  • Develop IEC material for the USIP Pakistan team in collaboration with the Islamabad based Program Analyst.
  • Conduct management, oversight, and technical backstopping of the IBO based Program Analyst.
  • Lead the process of compiling and quality assuring reports sent to State CT, DRL and USAID on project performance.
  • Liaise with US Government partner agency USAID as and when required to provide information on projects and overall program direction.
  • Participate in the development of and provide feedback on Pakistan team program documentation including strategic plans, work plans, application formats, etc.

Awards Process Management

  • Manage all stages of the awards process for all USIP field projects under the State CT, USAID and DRL IAAs including application solicitation, application review, support to partners for application revisions, project selection, and contracting.
  • Serve as the first point of contact for implementing partners regarding program activities, contractual compliance and reporting.
  • Maintain a calendar of all field-based activities and their associated monitoring plan which will include assigning internal or external resources to conduct required levels of program monitoring, this will also include travelling to the field to monitor and evaluate performance of select projects.
  • Manage and oversee the quality assurance of M&E data being compiled by the IBO Program Analyst.
  • Develop and maintain databases to record and take selection data from all State CT, USAID and DRL funded programs to be able to conduct program wide analysis on the impact and/or produce information for HQ on select parameters as and when required.
  • Oversee the financial monitoring of select projects to ensure effective utilization of USIP resources; this will include identifying projects for financial monitoring, identifying and subsequently managing external resources to conduct this monitoring, liaising between partners and financial monitors for effective communication, consolidating the findings of financial monitoring and developing course correction strategies for partners where required.
  • Lead the process of compiling and quality assuring reports sent to State CT, DRL and USAID on project performance.
  • Develop, manage, and maintain the USIP Pakistan online applications portal. Serve as the first point of contact for online applicants for USIP funding and answer queries received via the portal.
  • Support USIP Learning Lead in TORs development, contract issuance, and liaising with both potential and contracted evaluation consultants.
  • Track and issue scheduled payments to ongoing projects based on assessments of progress against objectives. Create progress summaries for Asia Center team.
  • Use USIP’s QuickBase contract management system to create requisitions for new contracts and payments as well as extend contracts where required. Liaise with USIP finance department to clarify any queries or concerns including any that require partner feedback.

Partnership Development

  • Build relationships on behalf of the Institute with a variety of stakeholders throughout Pakistan, most importantly civil society actors.
  • Track the development of relationships and regularly update the Asia Center team with meeting summaries, contact information, and follow up on meeting action items.
  • Identify opportunities for programming and partnership with a variety of actors in line with Asia Center strategic plan for Pakistan.

Communication and Coordination

  • Provide excellent communication and analytical skills, including demonstrated ability to operate with levels of autonomy.
  • Organize roundtables to showcase the work of USIP programs and research.
  • Asist in planning and supporting travel of Washington based staff in the region, as well as making appointments and attending meetings.
  • Preparation of and distribution of timely reports to Washington.

Performs other duties as assigned.
QUALIFICATIONS

  • Applicants must be Pakistani national.
  • Minimum of a Bachelor’s degree from an accredited institution in international relations or related field.
  • A minimum of six or more years of relevant professional experience required.
  • Experience in planning, implementing and reporting on projects with multiple activity streams.
  • Previous experience of working with US government or other donor compliance and reporting protocols.
  • Excellent representation and communication skills (oral and written), including cross-cultural skills, media skills, and the ability to deal with counterparts at all levels of Pakistani government and society.
  • Relevant knowledge of project and personnel management and capacity building approaches to local partners.
  • Superior negotiation, interpersonal, and networking skills.
  • Ability to travel within Pakistan.

All USIP contract and employee positions are contingent upon the favorable completion of a suitability background investigation.
Compensation is commensurate with qualifications and experience.
HOW TO APPLY
To be considered for this position, please submit a complete application package consisting of:

  • Completed employment application including titles, dates of hire and salary history.
  • Cover letter
  • Resume
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